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On 5 May 2023, Aged Care Minister Anika Wells and Immigration Minister Andrew Giles announced the new Aged Care Industry Labour Agreement to address workforce shortages in aged care. The new Industry Labour Agreement will support the recruitment of suitably experienced or qualified direct care workers for aged care and promote retention in the industry.

To access the Industry Labour Agreement, employers are first required to enter into a Memorandum of Understanding with the relevant union.

If you are an aged care provider, or acting on behalf of an aged care provider, and your organisation is seeking to access the Industry Labour Agreement, please email us at [email protected]

If you would like additional information before commencing Memorandum of Understanding discussions, visit the Department of Home Affairs.

Please note: Other unions that represent aged care workers include the Health Services Union and the Australian Nursing and Midwifery Federation. The applicable union for the Memorandum of Understanding will depend on the occupation group you seek to engage under the Industry Labour Agreement, the settings for service (residential or home care) and the state or territory where the services are provided. There may be instances where more than one union will be party to the Memorandum of Understanding.

If you work in Aged Care and would like more information please contact your state United Workers Union Member Contact Line here.