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October South-Eastern Floods:
key information

As with any crisis, it is solidarity that will see us through safely, and we hope that each and every one of our members (and their families and friends) are safe through the floods over the coming weeks.

Information for members impacted by the recent floods:

  • Up-to-date and accurate emergency information for your area: this ABC website allows you to find nearby incidents to your location and the relevant emergency broadcaster (along with other helpful advice).

  • Dealing with power outages and emergencies: your network provider manages the actual critical energy distribution infrastructure (draw whatever critique you like of privatised retailing from that observation), so it’s important to know who they are and how to contact their 24/7 emergency hotlines. If you’re not sure who your distributor is then check your energy bill or otherwise use this Australian Energy Regulator website to find them.

  • Emergency relief funding: you can check on what relief funding is currently available here through the federal governmentthe New South Wales governmentthe Tasmanian government, and the Victorian government. Check these links often, as government assistance available for your circumstances, or in your area, may change.

  • Health Support during floods: this factsheet is from flooding earlier in the year but is a federal government resource on health support for flood-impacted members of our community, including mental health support.

United Workers Union’s Climate Disaster Relief Fund

In 2020, the United Workers Union established a Climate Disaster Relief Fund for members. This fund was established in response to the urgent and ongoing nature of the climate crisis, and recognises the impacts of the climate crisis on working people, communities and country.

Flood-affected members and members volunteering with emergency services can apply to access the below support from their Union.

To apply, please use the form below.

To access the emergency payment or volunteer payment please use this form:

Climate Disaster Relief Fund Application
Preferred contact method
Are you a United Workers Union member?*

The climate disaster relief fund is only available to UWU members. Non-members are not able to access these payments.

Please provide this information to enable us to process this claim faster.
Support Required


Your payment details

Payment details must be provided for your claim to be completed.

I declare the information provided through this form to be true and correct.
I am willing to speak to the media about my experience
Eligibility: to be eligible for payments, you must be a current financial member of the United Workers Union who has been a member for a minimum of 3 months.
Payment details: Please double-check your BSB and bank account details to ensure the information you have provided is correct. We cannot process your application if you provide incorrect bank details.
Workplace assistance:

You can call the numbers below to discuss any issues such as missed shifts and workplace health and safety during this time.

For workplace queries, your member contact lines are: NSW: 1800 805 027 QLD: 1800 065 885

Please note: the Member Rights Team is being inundated with calls, but please leave a message and someone will get back to you as soon as possible.